Susan leads HP’s cross company strategy on behalf of the UK & I Managing Director. Susan leads HP’s programme to transform its relationship with SMEs in the UK, which includes bringing their skills, innovation and entrepreneurial spirit to benefit HP’s public and private sector customers. In this role she sits on the Department for Business, Innovation and Skills SME advisory Board. She has been with HP since 1999, when she joined as a Technical Account Manager. Having covered various technical and management roles, her most recent achievement was to build HP’s Managed Print Services business from inception to annual revenues of over $100m. Susan graduated from the University of Portsmouth with a BSC in Business Information systems.